Automated Researcher Emails

As projects are published and recruited through the Respondent API, you will receive transactional emails for the researcher sent to the email address for your API researcher account. This page outlines what emails are sent so that you can align with emails that you may want to send/trigger to your researcher customers, if desired.

Project Notifications

Email	Description	Environment
Project Saved	Notifies that project has been created	All
Publish Reminder	Reminds a researcher to publish project if it has been in Draft status for >3 days	All
Recruiting Started	Notifies researcher that recruiting has launched for a project	All
1st Qualified Participant	Notifies that the first participant has been qualified for a project	All
Project Filled	Notifies that the project has reached its target number for qualified participants	All
New Message	Notifies that a participant has sent a message about a particular project	All
Booking Reminder	Reminds researcher of upcoming scheduled session (for IDI or Focus Group), with participant info	All
Pay Participant Reminder	Prompts researcher to pay participants that have been marked as attended (uncommon because API will auto-pay participants who are marked as attended)	All
Auto-Pause Warning	Notifies researcher on 27th day that project will automatically pause on Day 28 (if it is not already paused because of hitting 2x recruiting target)	All
Project Recruiting Stopped	Notifies researcher that project has stopped recruiting after 30 days, if project has not been paused	All

Participant Status Change Notifications

Email	Description	Environment
Participant Scheduled	Notifies researcher that participant has scheduled (or rescheduled) a research session (for IDI or Focus Group)	All
Booking Cancelled	Notifies that a scheduled research session (for IDI or Focus Group) has been cancelled by participant	All

Account/Organization Management Notifications

Email	Description	Environment
New Researcher	Notifies that new researcher has been added to the organization	Prod only
Join Request	Notifies that a researcher has requested to join the organization	Prod only
Researcher Invite	Notifies a new researcher that they have been invited to join the organization	Prod only
Reset Password	Provides password reset link if requested for account	Prod only